People & Culture Partner

We are looking for a E-Commerce Business Development Senior Specialist to make things faster!

Who Our Recruitment Partner is?

Leadership position in the home textile sector due to a sustained program of growth both domestically and overseas, while leading the way in its sector with innovative and stylish designs.

Offering easy accessibility to fashion and quality through approximately 300 stores domestically and via an online shopping option, the company has now reached 100 international locations in 10 countries through its direct foreign investments with the goal of establishing itself as a global brand.

The most central value is our belief in people and we know that our success is based on our people’s common energy. Joining the they family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everywhere.

Job Description

• Generating new ideas for site frontend improvements and communicating them to the technical team,
• Return and payment by communicating with relevant internal teams and providers
• To ensure that the problems in the processes are resolved and the payments are finalized,
• Constantly communicating with infrastructure providers for the development of digital platforms (web + app) in line with users' demands,
• To evaluate, prioritize, and implement the suggestions of relevant agencies and solution partners regarding user experience in order to increase site performance.
• To improve and contribute to the cancellation and return processes by communicating with the warehouse teams,
• Contributing to business processes by evaluating the notifications from the reporting team,
• Controlling Analytics Performance metrics and taking necessary actions.
• Documenting the processes in e-commerce and creating workflows.

Your Skills and Experience

• Mastering e-commerce platforms and adapting to new interfaces
• able to provide
• To have an aesthetic and analytical perspective in campaign design processes,
• Being prone to processes in customer relations and solving problems,
• Being able to use SAP BW, Panel and Office programs,
• Having knowledge of analytics etc reporting tools,
• Actively using project management tools,
• Previously involved in e-commerce and/or digital transformation projects,
• Knows e-commerce metrics, has an analytical perspective,
• Ability to follow up and manage processes.