People & Culture Partner

We are looking for a International E-Commerce Specialist to make things faster!

Who Our Recruitment Partner is?

Leadership position in the home textile sector due to a sustained program of growth both domestically and overseas, while leading the way in its sector with innovative and stylish designs.

Offering easy accessibility to fashion and quality through approximately 300 stores domestically and via an online shopping option, the company has now reached 100 international locations in 10 countries through its direct foreign investments with the goal of establishing itself as a global brand.

The most central value is our belief in people and we know that our success is based on our people’s common energy. Joining the they family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everywhere.

Main Processes

• Analyzing and maintaining the continuity of all processes of the e-commerce site/marketplaces,
• To follow the content and fiction of the campaigns on the e-commerce site,
• To be in constant communication with warehouse and cargo operations,
• Analyzing competitor companies and their processes,
• Performing data analysis studies to increase sales,
• To respond to complaints, support and requests before/after sales and to produce solutions.

Job Description

• To translate product information (content, features, images) and enter them into the system,
• Managing the processes of opening or closing the products for sale,
• To follow the cargo, warehouse, shipment operation processes,
• Analyzing the e-commerce sales details and analyzing the category and product sales,
• Working in coordination with the relevant departments (Marketing, Planning, Purchasing),
• Receiving and resolving customer requests and complaints,
• Identifying problems on the e-commerce site and communicating them to relevant persons when necessary,
• Submitting the campaign images to the design team and forwarding these images to the agency,
• Entering campaign images and discounts into the system,
• Supporting overseas marketplace integration processes when necessary,
• Working in coordination with 3rd parties for sales boosting activities,
• To follow all operational processes related to e-commerce abroad.

Your Skills and Experience

• To graduate from the relevant undergraduate departments of universities.
• 2-4 years of e-commerce experience
• Fluent in English,
• Preferably local language knowledge (Romanian, Bulgarian, Russian etc.)
• MS Office knowledge preferably good excel knowledge
• Preferably proficient in SAP programs
• Have experience with Google Analytics